P&P RETURNS

Great products need great delivery. You expect your items to arrive on time and in great condition.
CAN I RETURN MY ITEM(S)?
  • You can return any item for any reason. The return process depends on the item(s) returned. To initiate a return, please contact us
  • Item(s) - Accepted in resalable condition within 30 days of delivery.
  • Once you initiate a return, we will email you a prepaid shipping label to return your item(s). You will receive a refund 2-5 days after we receive the returned items(s). 
  • A $6.50 return shipping fee will be deducted from your refund. Return shipping fee is waived for refunds accepted in Peach & Pebble store credit. 
  • A $5.00 re-boxing fee will be charged for any items returned in non original packaging
  • Delivery fees are non refundable.
  • Returns must be initiated by the original purchaser.
  • We cannot process returns of Peach & Pebble products purchased from other stores.
    CAN I EXCHANGE MY ITEM(S)?
    • You can exchange any item for any reason. The exchange process depends on the item(s) exchanged. To initiate an exchange, please contact us
    • We will apply a store credit for any returned items and help you exchange for new items. 
    • Item(s) can be exchanged within 30 days of delivery.
    • Once you initiate an exchange, we will email you a prepaid shipping label to return your item(s). The return shipping fee is waived for exchanges. You will receive store credit for the returned item(s) to apply to a new order. 
    • A $5.00 re-boxing fee will be charged for any items returned in non original packaging.
    • New orders ship once we receive the exchange item(s).
      CAN I CANCEL MY ORDER?
      • You can cancel any order within 24 hours. Canceled orders receive a full refund (delivery fees also refunded). To cancel an order, contact us. After 24 hours, you can initiate a return. 
        CAN I UPDATE MY ORDER?
        • For address updates, order cancellations or other updates, contact us within 24 hours of order.
          DO YOU HAVE A WARRANTY POLICY?
          • All Peach & Pebble products are supported by a one (1) year manufacturer's warranty that covers manufactory defects. We use quality materials - your pieces are built to last.
          • If something happens, contact us to file a warranty claim. Approved warranty claims will receive a replacement item at no cost within six weeks. 
            WHAT IF I RECIEVE A DAMAGED ITEM?
            • Your items are over-packed and inspected before shipment. We invest in good packaging materials so that your items don't arrive damaged or defective.
            • If you are part of this small percentage of damages & defects, please contact us within 3 business days so we can get you a replacement. 
              HOW WILL I RECEIVE MY REFUND?
              • You can choose to accept refunds to your original payment method or in Peach & Pebble store credit.
              • You will receive your refund 2-5 days after we receive the returned item(s) in resalable condition. Items returned in non resalable condition will not be refunded.
              • Delivery fees are non refundable.